Remarks on functioning of the e-ICsystem of ticket sales via the internet -  e-ic@intercity.pl

With regard to most issues related to timetables, tariffs and travelling regulations, the Railway Enquiry Office is the quickest means of obtaining all answers to your enquiries. 
The enquiries can be submitted by phone or via e-mail.

e-mail: infokraj@intercity.pl  (national railway service)

e-mail: infoeuropa@intercity.pl (international railway service)

Those interested in advertising in out trains or magazines can submit their enquiries to:
Marketing Office:
tel. (48) 22 47 444 25
e-mail: marketing@intercity.pl

Please submit your remarks related to the timetable of our trains to:

Marketing Office:
tel. (48) 22 47 42 571
e-mail: rozkladjazdy@intercity.pl

With regard to issues related to group travelling, please contact: 
tel.: (48) 22 47 427 05
fax.: (48) 22 47 445 03
e-mail: m.malkiewicz@intercity.pl

Information on interpretation of regulations related to control of passengers using our railway services and their luggage is available at: 



Office of Regulations and Tariffs

- for national railway services, phone No.: (48) 22 47 446 74, fax.: (48) 22 47 427 40

- for international railway services, phone No.: (48) 22 47 426 11 or (48) 22 47 426 12, fax.: (48) 22 47 428 52

or e-mail: bwc@intercity.pl

ATTENTION! Information on prices of the individual connections and applicable reductions can be obtained from the relevant module of the timetable and in the “Promotions and Reductions” section. Should you have any doubts, please contact the Railway Enquiry Office at: infokraj@intercity.pl and infoeuropa@intercity.pl

Complaints are lodged to:
National Clearances Office

(Read it if you wish to lodge a complaint!)

If you wish to make use of the train or cars to order offer, or share your remarks regarding the trains setting-up with us, the unit to contact with is:
Carriage Office

Press Spokesperson:
tel.: (48) 22 47 428 32
e-mail: rzecznik@intercity.pl

Remarks on the internet service - stronaic@intercity.pl

PKP Intercity spółka z o.o.
NIP (tax identification number): 526 25 44 258
REGON (business statistical number): 017258024
Initial capital: PLN 900,469,000.-
National court register number: KRS 0000018434
District Court for the Capital City of Warsaw / XII Economic Department